Our Services
Salesforce ServicesElevate Every Aspect of Your CRM Experience
Welcome to TRC’s Salesforce Services, where innovation meets efficiency to drive unparalleled growth for your business. Our suite of Salesforce services is designed to empower organisations like yours to boost productivity, increase revenue, and enhance visibility.
Whether you’re looking to implement Salesforce for the first time or optimise your existing instance, our team of experts is here to guide you towards CRM excellence.
Our Approach
- Personalised Solutions: We understand that every business has unique needs. Our approach involves tailoring Salesforce solutions to align precisely with your deepest requirements, ensuring simplicity and effectiveness.
- Comprehensive Consultation: Our seasoned consultants work closely with you to assess your business objectives and CRM challenges. We evaluate processes and tools, including MuleSoft, Dell Boomi, Tableau, and Vlocity, to harness the full potential of Salesforce for your organisation.
- Agile Implementation: Leveraging agile methodologies, we ensure swift and efficient implementation of Salesforce solutions, minimising disruption and maximising ROI.
- Continuous Support: Our commitment extends beyond implementation. We provide proactive monitoring, maintenance, and performance enhancement services to ensure high end-user adoption and sustained success.
Our Services
Implementation:
- Launch with Confidence: Implement Salesforce Cloud solutions (Sales Cloud, Service Cloud, Marketing Cloud, etc.) seamlessly and efficiently, ensuring a smooth transition and rapid user adoption.
- Boost Productivity & Visibility: Streamline processes, gain real-time insights, and increase revenue with tailored Salesforce solutions.
Customisation:
- Fit Your Unique Needs: We tailor native Salesforce solutions to perfectly match your business requirements, from simple enhancements to complex re-engineering and recovery projects.
Integration:
- Connect & Simplify: Eliminate data silos and streamline workflows by integrating Salesforce with your existing systems (ERP, accounting, social media, etc.) using industry-leading tools like Mulesoft.
- Reduce Costs & Gain Control: Achieve operational efficiency and improve data accuracy with seamless integration solutions.
Migration:
- Migrate with Confidence: We provide secure and efficient Salesforce CRM migration services, minimising downtime and ensuring smooth data transfer.
- Faster Time to Market & Increased Adoption: Experience faster time-to-value and accelerate user adoption with our proven migration methodology.
Lightning Services:
- Embrace the Future: Leverage the power of Lightning Experience to enhance user productivity, improve data visualisation, and automate complex processes.
- Lightning Process Automation & Component Development: Build custom Lightning components and automations to streamline workflows and optimise your CRM.
Consulting:
- Expert Guidance: Our seasoned Salesforce consultants assess your business needs and challenges, providing tailored recommendations and implementation strategies.
- Unlock Your CRM Potential: We help you leverage the full potential of Salesforce by identifying the right tools and processes.
QA Services:
- Quality Assurance: Maintain the health and integrity of your Salesforce CRM with comprehensive QA services, including functional testing, test automation, regression testing, and performance testing.
- Agile & Proactive Approach: We adopt an agile and proactive approach to QA, ensuring your Salesforce environment is always running smoothly.
Support:
- Maximise User Adoption: Ensure high user adoption and optimal performance with our comprehensive support services, including dedicated/shared resources and on-site/offshore models.
- Proactive Monitoring & Maintenance: We proactively monitor your Salesforce environment, identify potential issues, and perform regular maintenance for optimal performance.
TRC’s Salesforce Expertise:
- Marketing Cloud: Craft personalised customer journeys across multiple channels.
- Sales Cloud: Manage contacts, track opportunities, and close deals efficiently.
- Service Cloud: Deliver exceptional customer service with intuitive tools.
- Mulesoft Integration: Unify data and automate processes for seamless connectivity.
- Heroku: Develop and deploy scalable, cloud-based applications.
- Health Cloud: Improve patient care and achieve business success in the healthcare industry.
- Financial Services Cloud: Gain insights and manage client lifecycles effectively.
- Einstein Analytics: Uncover valuable insights from your data for informed decision-making.
